Our Valued Staff
Matthew J. Fiorillo, the owner of Ballard-Durand Funeral & Cremation Services, is a licensed funeral director in New York State and Connecticut. He has earned the Certified Funeral Service Practitioner from the Academy of Professional Funeral Service Practice, Inc. This is noted by the CFSP acronym. Matt has committed to a program of lifelong learning to serve you and families in your community with the level of excellence expected of a CFSP. He is a lifetime member of the White Plains Historical Society, a member of the Knollwood Country Club, and was formally a board member with Hospice and Palliative Care of Westchester. In his spare time, he participates with the Westchester Amateur Astronomers. He is a graduate of Lynn University in Boca Raton, FL, and is originally from West Nyack, NY. He is a long-time resident of Westchester County, where he currently resides.
Joseph Murray is a licensed funeral director and embalmer for Ballard-Durand Funeral and Cremation Services. He has worked in funeral homes for the past 10 years and is a 2nd generation funeral director. Joseph graduated as one of the top in his class from American Academy McAllister Institute of Funeral Service in New York, NY. After beginning his career and getting his license in Connecticut, he wanted to help people closer to his home in the Bronx, where he was born and raised. He always wanted to be in a profession where he was helping others, and what better way than to be there for people in one of the toughest days of their lives.
Melissa Estefania is a licensed funeral director and embalmer for Ballard-Durand Funeral and Cremation Services and has been in the funeral profession since 2012. Melissa graduated from Gupton-Jones College of Mortuary Science in Atlanta, GA. After graduating from mortuary school Melissa returned to New York to continue to pursue her career as a funeral director. Melissa is originally from Queens but is currently a resident of the Bronx. She considers it an honor and a privilege to help families during a most critical time of need.
Resident Funeral Director
Melissa Gudino is a resident funeral director and embalmer at Ballard-Durand Funeral & Cremation Services. Melissa Graduated and received her degree in mortuary science at Cypress College in 2013. After graduating she took some time to travel and have new experiences and moved from Southern California, where she was born and raised, to New Orleans. She moved back to California and completed her apprenticeship for licensure in 2017 and currently holds an embalming license and Funeral Directors license in the state of California. She is currently a resident of the Bronx and beginning her residency here with us to fulfill her goal of acquiring a Funeral Director’s license in the state of New York.
Family Care Coordinator
Jenna serves as Ballard-Durand’s family care coordinator, facilitating many different details of a funeral service. Her voice is often the first a family hears when they call the funeral home.
Jenna strives to ease the burden a family experiences after a loss and assist the funeral directors in providing comfort and unmatchable personal service.
Jenna graduated with an Associates of Applied Science from Eastwick College. She currently resides in Rockland County with her husband. She enjoys spending time with her family and volunteering at her local animal shelter.
Roy Watkins was born and raised in London, England, where he received a degree in Electronic Engineering. He has lived in the Westchester/Putnam area since moving to the United States in 1972. He started working on a part time basis with the funeral industry in 1977 leading to a full time position with Ballard-Durand in 2006. Families appreciate Roy’s courtesy and professionalism during calling hours and services.
Christian is originally from Cleveland, Ohio. Joined our team in November of 2016 and quickly became aware of how rewarding it is to help families in need. A married father of two, Christian resides with his wife Erika in the Village of Elmsford, NY. You might see him around spending his time with his family at our local parks and as our concierge at our funeral home locations. Christian will begin his studies towards becoming a licensed funeral director early next year.
Always known for thinking “outside of the box,” Ballard-Durand Funeral & Cremation Services is the only firm in Westchester County to have a “Comfort Dog” on staff. Lulu found a special niche at the funeral home where she soothes grieving families with her calming presence. The funeral home does everything within its capabilities to make its facilities warm and comforting – we’re not your typical funeral home. Outside of her duties, Lulu is a cheerful family dog, and loves cuddling with her family at home, going for walks, and playing in the yard.